What we investigate
A thermal camera shows temperature differences at the surface. We use those patterns in context: the type of system, recent heating use, floor construction and the other observations all matter. An unusual area may guide further checks, but the evidence is combined with suitable moisture assessment or pipe testing before drawing a conclusion.
Signs to tell us about
- Suspected heating-pipe water loss
- An unusual floor temperature pattern
- Damp spreading across a surface
- A concealed wet heating circuit
Getting ready for the visit
Tell us how the heating is controlled and when it last ran. Keep controls and the affected rooms accessible; we will advise on the conditions needed for the investigation.
What to expect
Thermal imaging cannot see through walls or concrete. Insulation, sunlight and other conditions can influence readings, so a colour pattern alone cannot confirm a leak.
Detection, access and repair
For residential work, the £1,250 package includes investigation, suitable detection methods, access or excavation, the plumbing repair, parts and materials, testing and a report. The repair carries a 12-month workmanship warranty.
We serve homes and businesses across the listed service area. Check the coverage directory and provide the exact postcode before booking. Decorative and remedial reinstatement, including flooring, tiling, plastering and decorating, is separate.
Common questions
What should I prepare for thermal imaging leak detection?
Tell us how the heating is controlled and when it last ran. Keep controls and the affected rooms accessible; we will advise on the conditions needed for the investigation.
What happens after a leak is found?
We explain the access needed, carry out the agreed plumbing repair and test the affected pipework. The residential package includes parts, materials and a report. Reinstatement of finishes is excluded.