What we investigate
Commercial instructions can involve shared supplies, larger pipe networks and business continuity requirements. We discuss the symptoms, operating hours, isolation permissions and previous findings before planning the visit. Suitable investigation methods are chosen for the system and access available, with repair requirements and documentation agreed for the job.
Signs to tell us about
- Water use rising unexpectedly
- Leaks affecting occupied workspaces
- A suspected communal supply problem
- Facilities teams needing an investigation report
Getting ready for the visit
Supply site plans if available, an authorised contact, induction requirements and safe access arrangements. Identify any processes that cannot tolerate an unplanned water interruption.
What to expect
Commercial work is priced by quotation and is not included in the advertised £1,250 residential package. Attendance and any interruption are arranged for the specific site.
Detection, access and repair
For a commercial instruction, we agree a quotation based on the premises and scope. Share access rules, isolation windows and the reporting your property team needs.
We serve homes and businesses across the listed service area. Check the coverage directory and provide the exact postcode before booking. The residential package does not set the price for commercial work.
Common questions
What should I prepare for commercial leak detection?
Supply site plans if available, an authorised contact, induction requirements and safe access arrangements. Identify any processes that cannot tolerate an unplanned water interruption.
What happens after a leak is found?
We explain the access needed, carry out the agreed plumbing repair and test the affected pipework. The residential package includes parts, materials and a report. Reinstatement of finishes is excluded.