Hidden leak?
We trace it.
We fix it.
From the first signs of water loss to a tested plumbing repair. One team. A clear price. A way forward.
Homes & businesses · Check your local coverage
PRECISION BEFORE DISRUPTIONResidential package · £100 booking deposit
Reinstatement excluded. Full inclusions
Different symptoms.
One place to start.
A leak doesn’t always leave a puddle. Choose the signs you’re seeing to understand what the next step could be.
Mains water leaks
A rising water bill, a moving meter or a suspected leaking supply pipe.
Explore mains water leaks02 / HEATING SYSTEMSHeating leaks
Boiler pressure dropping or radiators needing frequent attention.
Explore heating leaks03 / CONCEALED PIPEWORKHidden & underground leaks
Concealed pipework beneath a floor, inside a wall or below the ground.
Explore hidden & underground leaks04 / UNDERFLOOR HEATINGUnderfloor heating leaks
Trace a suspected leak in a wet underfloor heating circuit.
Explore underfloor heating leaks05 / DAMP & WATER DAMAGEDamp investigations
Understand whether recurring wall, ceiling or floor damp is caused by a plumbing leak.
Explore damp investigations06 / BUSINESS & PROPERTYCommercial leak detection
Investigations for businesses, landlords and managed properties, with a separate quotation.
Explore commercial leak detectionA clear price.
A complete plumbing repair.
Knowing where the water is coming from is only the beginning. Our residential package includes the work needed to access and repair the leaking pipe.
We explain the findings, agree the access and test the repair. You know what is included before the appointment, and what finishing work you’ll need to arrange afterwards.
Trace it. Access it. Fix it. Test it.
See the full package and exclusionsDetection and plumbing repair, together.
- Specialist investigation & leak detection
- Access or excavation where required
- Plumbing repair, parts & materials
- Post-repair testing & written report
- 12-month workmanship warranty
£100 deposit after booking is confirmed. £1,150 remaining. Total includes any applicable tax.
See all inclusionsLess uncertainty.
More clarity.
Four steps from a suspected leak to a clear record of the work.
How your visit worksTell us what’s happening
Share the symptoms, your postcode and the type of property. We confirm the job, access arrangements and appointment.
Trace the source
We use appropriate testing and specialist detection methods to narrow down the cause before planning access.
Access, repair and test
Once the source is located, we explain the access, repair the plumbing and test the affected pipework.
Leave with clear findings
You receive a report of the investigation and work, plus a 12-month workmanship warranty on the repair.
Precision before
disruption.
Thermal imaging. Acoustic listening. Tracer gas. Pressure testing.
We select the methods that suit the pipework and the symptoms. Combining findings helps narrow the source before a floor, wall or external surface is opened.
No single tool finds every leak. We explain what the evidence shows and what access is needed.
Explore our detection methodsLocal knowledge.
Wider coverage.
Water leak detection and repair across Berkshire, Surrey, London and selected surrounding counties.
Coverage depends on the exact address and appointment. Explore the listed towns and nearby places to plan your enquiry.
Check your areaExplore our local guides: Guildford · Woking · Reading · Maidenhead · Bracknell · Slough · High Wycombe · Basingstoke
Selected locations within these regions. Outer-area appointments are confirmed by full postcode before a deposit is requested.
Suspect a leak?
Start with the signs.
Explore all leak adviceBoiler losing pressure
What repeated pressure loss can mean, and which checks help before an investigation.
Explore boiler losing pressureWater bill suddenly higher
How to make useful meter observations and identify the next step.
Explore water bill suddenly higherWater coming through a ceiling
Immediate steps to limit damage safely and what to record for an investigation.
Explore water coming through a ceilingClear answers
to common questions.
From pricing to access and insurance reports.
Read all frequently asked questionsWhat does the £1,250 price include?
The residential package includes leak investigation, detection, tracing, access or excavation where needed, the plumbing repair, parts and materials, testing and a Trace & Access report. The total includes any applicable tax. Decorative and remedial reinstatement is excluded. Commercial work is quoted separately.
Do you repair the leak as well as find it?
Yes. The residential package takes the job from investigation through access and plumbing repair to testing. We explain the proposed access before work starts. Finishing work such as plastering, tiling, flooring and decorating is separate.
How does the £100 deposit work?
We first confirm the job and appointment. A £100 booking deposit is then requested by payment link and deducted from the total, leaving £1,150. An enquiry alone does not confirm an appointment or take a payment.
Can you find a leak without lifting the whole floor?
Detection methods help narrow the investigation before access is made. Thermal imaging, acoustic equipment, tracer gas and moisture readings can provide useful evidence. Some opening or excavation may still be needed to confirm and repair the source.
Can I use the report for an insurance claim?
You can send the Trace & Access report to your insurer. Whether investigation, access, repair or reinstatement is covered depends on your policy and the insurer’s decision. Ask about approval requirements before work begins.