What we investigate
A productive investigation starts with the pattern: when the problem appeared, which systems are affected and what has already been checked. We review accessible fittings and the water supply, then choose tests that help separate one possible cause from another. Specialist tracing is targeted at the pipework the findings point towards.
Signs to tell us about
- A water meter moving unexpectedly
- A recurring wet patch
- Unexplained water loss
- A leak you can hear but cannot see
Getting ready for the visit
Keep recent bills, meter observations and photographs available. Let us know about any earlier plumbing visits so useful work is not repeated.
What to expect
Visible damage can be some distance from the source. We do not choose an opening point on the appearance of a damp patch alone.
Detection, access and repair
For residential work, the £1,250 package includes investigation, suitable detection methods, access or excavation, the plumbing repair, parts and materials, testing and a report. The repair carries a 12-month workmanship warranty.
We serve homes and businesses across the listed service area. Check the coverage directory and provide the exact postcode before booking. Decorative and remedial reinstatement, including flooring, tiling, plastering and decorating, is separate.
Common questions
What should I prepare for water leak detection?
Keep recent bills, meter observations and photographs available. Let us know about any earlier plumbing visits so useful work is not repeated.
What happens after a leak is found?
We explain the access needed, carry out the agreed plumbing repair and test the affected pipework. The residential package includes parts, materials and a report. Reinstatement of finishes is excluded.