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Tools & techniques

Thermal imaging cameras

Compare surface temperatures to guide checks on concealed heating routes and moisture patterns.

Illustrative thermal imaging cameras in a leak investigation

Illustrative equipment image.

How this method helps

A camera provides a temperature image of the visible surface. The useful question is how the pattern relates to the suspected pipework and the behaviour of the system. We consider the operating conditions and use further checks before deciding what a pattern means.

Where it can be useful

  • Heating-pipe investigations
  • Wet underfloor heating
  • Comparing affected surfaces

What the findings cannot tell us alone

The camera does not see water through a solid wall. Materials and surrounding conditions affect the image.

How it fits into your visit

We start with the symptoms, the system layout and previous findings. The engineer chooses suitable checks, compares the results and explains any further access required. Selecting an appropriate detection method is part of the residential package.

Give us the property postcode, the affected rooms and any relevant access restrictions before the appointment. If the investigation needs water or heating to be isolated, arrangements are explained first.

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