What we investigate
Specialist listening equipment helps compare leak-related sound at suitable accessible points and along a suspected route. The engineer considers how sound travels through the pipe and the ground, while accounting for traffic, machinery and ordinary water use. We combine acoustic findings with the wider investigation rather than relying on the loudest spot alone.
Signs to tell us about
- Water loss on a pressurised supply
- A buried leak with little surface evidence
- A hissing sound near pipework
- A need to narrow the repair area
Getting ready for the visit
Access to the meter and stop valves is useful. Mention noisy site operations, traffic restrictions and any limits on when water can be isolated.
What to expect
Pipe material, pressure and background noise affect what can be heard. A quiet leak may require another method within the investigation.
Detection, access and repair
For residential work, the £1,250 package includes investigation, suitable detection methods, access or excavation, the plumbing repair, parts and materials, testing and a report. The repair carries a 12-month workmanship warranty.
We serve homes and businesses across the listed service area. Check the coverage directory and provide the exact postcode before booking. Decorative and remedial reinstatement, including flooring, tiling, plastering and decorating, is separate.
Common questions
What should I prepare for acoustic leak detection?
Access to the meter and stop valves is useful. Mention noisy site operations, traffic restrictions and any limits on when water can be isolated.
What happens after a leak is found?
We explain the access needed, carry out the agreed plumbing repair and test the affected pipework. The residential package includes parts, materials and a report. Reinstatement of finishes is excluded.